DUKA/Light-Duty Sales Team

Minimum Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• NIMN, ISMMN certification or other related certification.

Experience:

• Minimum of 3 years of experience in automotive sales, preferably in light-duty vehicles.

Skills:

• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in sales and customer relationship management (CRM) software.
• Ability to work independently and as part of a team.
• Knowledge of the Nigerian automotive market is an advantage.

Role Description: The DUKA/Light-Duty Sales Team will be responsible for driving sales and meeting targets for light-duty vehicles within our automobile company. Reporting to the Regional/Branch Sales Manager, this role involves building strong customer relationships, understanding customer needs, and providing tailored solutions. The ideal candidates will have excellent communication and sales skills, a customer-centric approach, and experience in automotive sales.

Key Responsibilities:

• Sales and Customer Engagement:

  • Achieve and exceed sales targets for light-duty vehicles.
  • Engage with customers to understand their needs and provide suitable vehicle options.
  • Conduct test drives and demonstrate vehicle features and benefits.

• Customer Relationship Management:

  • Build and maintain strong relationships with customers to ensure repeat business and referrals.
  • Follow up with customers post-sale to ensure satisfaction and address any concerns.
  • Maintain a customer database and ensure accurate record-keeping.

• Product Knowledge and Presentation:

  • Stay updated on the latest models, features, and specifications of light-duty vehicles.
  • Present vehicle options to customers in a clear and compelling manner.
  • Provide customers with detailed information on vehicle features, pricing, and financing options.

• Sales Process Management:

  • Manage the entire sales process from initial contact to finalizing the sale.
  • Ensure all sales documentation is completed accurately and timely.
  • Work closely with the finance and insurance departments to facilitate smooth transactions.

• Market Analysis and Reporting:

  • Monitor market trends and competitor activities to identify sales opportunities.
  • Provide regular sales reports and forecasts to the Regional/Branch Sales Manager.
  • Participate in sales meetings and contribute to the development of sales strategies.

• Team Collaboration:

  • Collaborate with other sales team members to share insights and best practices.
  • Support team members in achieving overall sales targets and objectives.
  • Participate in team training sessions and development programs.