Job Summary:

We are seeking a professional and customer-oriented Front Desk Officer/Receptionist to join our team. As the first point of contact for our organization, you will play a vital role in creating a positive and welcoming experience for our clients and visitors. The ideal candidate should possess excellent communication and interpersonal skills, a friendly and approachable demeanor, and the ability to multitask effectively in a fast-paced environment.

Responsibilities:

• Greeting and Welcoming
• Reception Duties
• Answer incoming calls and route them to the relevant individuals or departments.
• Maintain a neat and organized reception area.
• Handle incoming and outgoing mail and packages.
• Administrative Support
• Customer Service
• Communication and Coordination
• Office Management

 

Qualifications and Skills:

• Minimum of 3-5years of experience as a Front Desk Officer, Receptionist, or similar role.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and ability to handle client inquiries and concerns.
• Proficiency in using office equipment, such as telephone systems and photocopiers.
• Strong organizational and multitasking abilities.
• Familiarity with basic administrative tasks and office management procedures.
• Proficiency in using computer applications, including MS Office (Word, Excel, Outlook).
• Professional appearance and demeanor.
• Ability to work independently and collaboratively in a team environment.
• Fluency in English is required. Additional languages are a plus.