Lounge Supervisor
Posted 2 months ago

Job Summary:

As a Lounge Supervisor at our organization, you will be responsible for ensuring the smooth operation of our lounge, providing exceptional customer service, and leading a team of lounge staff. Your primary focus will be on maintaining a welcoming atmosphere, overseeing daily operations, and assisting in managing customer relations.

Key Responsibilities:

  • Oversee lounge operations, ensuring smooth and efficient service.
  • Train, mentor, and evaluate lounge staff, fostering a positive and collaborative environment.
  • Handle guest concerns, ensuring their needs are met and providing solutions to any issues.
  • Collaborate with the management team to design and implement promotional events and special offerings.
  • Manage inventory, including ordering and restocking supplies as needed.
  • Ensure compliance with health, safety, and hygiene standards.
  • Assist in financial tasks such as setting budgets, monitoring expenses, and providing input on pricing decisions. Stay updated on industry trends, ensuring that the lounge offers a contemporary and competitive experience to guests.


  • Minimum of [5 years] experience in a supervisory role within the hospitality industry.
  • Strong understanding of lounge or restaurant operations.
  • Excellent communication and interpersonal skills.
  • Ability to lead a team and manage conflict effectively.
  • Knowledge of health and safety regulations.
  • Proficiency with point-of-sale software and other relevant technology.
  • Strong problem-solving skills and the ability to think on your feet.
  • Flexibility to work evenings, weekends, and holidays as required.

Job Features


NGN 80,000 per month

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