Operations Manager
Reports To: General Manager.
Location: Abuja.
Job Purpose / Objective: To oversee daily business operations, ensure process efficiency, serve as a liaison between the company and its Chinese partners. manage logistics, and support project execution in alignment with company objectives.
Key Responsibilities
- Plan and supervise daily operational activities.
- Possible visits to China to learn company operations, immerse him/herself with Chinese culture and learn the language.
- Develop and implement operational procedures and standards.
- Coordinate logistics and supply chain functions.
- Ensure smooth collaboration between internal teams.
- Track performance metrics and prepare progress reports.
- Ensure compliance with safety and quality standards.
- Manage vendor relations and service level agreements.
- Monitor and control operational costs and budgets.
- Conduct performance reviews of operations staff.
- Support recruitment and onboarding of operational staff.
- Facilitate training and development of subordinates.
- Provide administrative and technical support to management.
- Manage workflow optimization and process automation.
- Maintain documentation for operational audits.
- Assist in policy formulation and process improvement.
Key Result Areas (KRAs)
- Operational Efficiency
- Team Coordination
- Process Improvement
- Budget Management
- Compliance
Key Performance Indicators (KPIs)
- Timeliness and accuracy of operational reports.
- Reduction in process downtime or delays.
- Budget adherence rate.
- Operational compliance audit score.
- Vendor and logistics efficiency rating.
Qualifications / Requirements
- Bachelor’s Degree in Business Administration, Logistics, or related field.
- 5–8 years’ experience.
- Exposure to Chinese partnerships preferred.
- Understanding of Mandarin is an advantage.
Proposed Gross Monthly Salary (₦)
₦500,000