Confidential employer (via Eden)

Head of Operations

A business with multiple operating functions seeks a Head of Operations to improve service delivery, coordinate teams and maintain strong execution standards.

Key responsibilities

  • Oversee day-to-day operational performance and service delivery.
  • Set operational priorities, monitor team responsibilities and remove bottlenecks.
  • Establish reporting, quality control and process-improvement systems.
  • Track budgets, supplier performance, schedules and operating risks.

Candidate requirements

  • Senior operations leadership or multi-team coordination experience.
  • Strong planning, reporting, problem-solving and supervisory competence.
  • Ability to improve performance through practical systems and accountability.

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